Protokorp Cookies

What are cookies?

Cookies are small text files that most websites store on users’ devices with which they access the internet. Cookies enable to identify individual devices that users used to access the website.          

The cookie itself does not contain or collect information. However, if it is read by the server together with the web browser, it can help the website provide a more user-friendly service. Cookies allow us to obtain data on the number of website visitors, new and previous visitors, website usage, etc., which allows us to upgrade and adapt the website to the needs and wishes of users.             

Their storage is under the full control of the user, as he can limit or disable the storage of cookies in the browser he uses.             

You can change or withdraw your consent at any time from the cookie statement on our website. Read more about who we are, how you can contact us and how we process personal data in our Privacy policy.              

Your consent applies to the following domains:

Why are cookies necessary?

Cookies are fundamental for providing user-friendly online services. The most common e-business functions would not be possible without cookies.            

The interaction between the web user and the website is faster and easier with the help of cookies. With their help, the website remembers the individual’s preferences and experiences, thereby saving time and making browsing the web pages more efficient and pleasant.

Why do websites use cookies?

Cookies are fundamental for providing user-friendly online services. The most common e-business functions would not be possible without cookies.             

Companies can use cookies to evaluate the effectiveness of the design of their websites, as well as the appropriateness of the type and number of advertisements they offer to users on their websites.

Legal basis

The basis for the message is the Electronic Communications Act (Official Gazette 109/2012), which entered into force at the beginning of 2013 and brought new rules regarding the use of cookies and similar technologies for storing information or accessing information stored on the user’s computer or mobile device.

What types of cookies are regulated by law?

Article 157 of Electronic Communications Act provides two exceptions where for the use it is NOT NECESSARY TO OBTAIN PRIOR CONSENT from the user:

  • Cookies that ensure the correct flow of requests and information between servers and endpoints (load balancing).
  • Session cookies, which are used for the website to remember user entries in online forms, shopping cart, etc.             
  • Cookies for user authentication, which are necessary for the website to remember the user after he has logged in to the service (e.g. online banking, services where the user logs in with his username and password…).              
  • Cookies that are necessary for security and insurance (e.g. detect incorrect entries and thus prevent abuse of entry and registration systems).              
  • Cookies that enable playback of multimedia content and are necessary to play video or audio content on the website (so-called flash cookies, because the most common playback technology is Adobe Flash).              
  • Cookies to adjust settings to the user’s preferences, such as language settings or the way results/content are sorted. The user thus undoubtedly expresses the request by selecting a certain command, which cannot be done without a cookie.         
  • Cookies linked to social media plug-ins of social networks and services: social networks allow websites to integrate their products into their content – so users can share content with their friends (different buttons such as “like”, “share content”, “recommend”, etc.).

Examples of cookies for which USER CONSENT MUST BE OBTAINED IN ADVANCE:

  • Cookies that enable better functionality, better website operation and a better user experience cannot be considered an exception; therefore, they are not necessarily needed to perform a service.              
  • Cookies, linked to social network plugins, when used as tracking cookies and do not stop after the user logs out of the social network.             
  • Cookies related to the purpose of advertising and marketing – they can be loaded by the visited website (1st party) or by third parties (advertising networks, partner websites, service providers). 
  • Online behavioral advertising is a special type of advertising which includes tracking users through various websites and recording their interests and preferences. 

The new legislation does not prohibit the use of cookies, but tightens the rules – under what conditions and how cookies and similar technologies are allowed to be used. The key is that website users must be aware of cookies and that they must be offered a choice as to whether they want the website to monitor their online activities in this way.

What should you do if you use cookies? 

If you use services such as Google Analytics, Google Remarketing, Behavior scoring, tracking cookies of social networks, or other cookies that are not necessary for the operation of the services themselves or the flow of information on your website, you are obliged to require consent from the visitors of your website for the use of cookies as of 15 June 2013.

You must equip your website with at least such a warning, which the visitor must confirm before installing a cookie on the website – only then is the website allowed to install a cookie in the user’s browser.              

Most web browsers automatically accept cookies. The validity of cookies can be short-term or long-term, after the expiration of the validity period, the browser automatically deletes the cookies. The user can also manually delete all cookies or cookies for an individual website (domain) or completely disable the use of cookies in the browser. Instructions for deleting cookies or disabling their use can be found in the help section of your web browser. If you completely disable the use of cookies, some functionalities of the website will not work properly. For information about cookie settings, select the web browser you are using.

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